FAQs

Here is some general question asked by our customer regarding our theme and support. You will get the answers about raising questions and inquiries.

1. Which type of category theme you are building?

We are building themes in different categories including- Tour and Travel, Digital Agency, Creative Agency, Auction and Bidding, Listing and Directory type, Pet Care service and others by using the technology HTML/CSS/React JS/Next JS and WordPress, PHP/Laravel scripts.

2. What industries does your company work with?

Our Company works with a mixed range of industries, including but not limited to technology, e-commerce, finance, personal, consultency etc.

3. What platforms do you use for website development?

We mainly use platforms like WordPress, HTML, React Next and even custom-build solutions to create websites that match our client’s need perfectly.

4. How long does it take to complete a website project?

The time required to complete a website project depends on various factors as like complexity, features, and client requirements.

However, on average, it can take anywhere from a few weeks to several months.

5. Do you have a trial?

We don’t offer a trial period, but we’re happy to provide a consultation or demo to give you a better understanding of our capabilities.

6. Do you offer website hosting services, or do I need to arrange hosting separately?

As a software development company, our focus is on providing high-quality website templates rather than hosting services. However, our templates are compatible with a wide range of hosting providers, giving you the flexibility to choose a hosting service that best fits your needs.

7. Can you help with domain registration if I don't already have a domain?

Generally, we don’t provide domain hosting services but if you have no option we can help you by providing a hosting service but for this will be a maintenance cost that you have to pay.

8. Do you offer support if need help?

Yes, we provide support whenever you need help! We have our own support system. You can contact there and our support team will provide the support you required.

9. Can I get help with website maintenance and updates for your theme?

Yes, Once you purchase our theme you’ll receive updates for our theme free of cost lifetime!

10. Do you offer search engine optimization (SEO) services to improve website visibility?

As a software development company, we specialize in creating templates for website design and functionality. While we don’t directly provide search engine optimization (SEO) services, our templates are designed with SEO best practices in mind to help improve website visibility. Additionally, we can provide guidance and recommendations on SEO strategies and tools to optimize your website’s performance.

11. Do you have a refund policy?

Yes, we do! We stand firmly behind the quality of our products. If you’re not satisfied with our themes, we offer a 100% money-back guarantee within 30 days of purchase. Your satisfaction is our priority!

12. What is the Refund Policy?

We follow the Themeforest refund policy and also add some of our particular conditions so that we can set a standard refund policy and customer can easily manage it.

13. Can I use your theme on a multisite?

Yes, you can use our theme on a multisite.

14. If I purchase wrong product then how could I get correct one?

If you mistakenly purchase the wrong theme and want to get the correct one then purchase the correct one and provide us the purchase code we will refund.

15. What payment method do you accept?

We accept a range of credit and debit cards through our secure payment processor. Your payment details are encrypted and secured. We do not store any card information on our servers, ensuring your transaction is safe and protected.

Do you have any question in your mind?

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